Q: Do you offer refunds?
A: No refunds. Exchanges only within 7 days.
Q: How does sizing run?
A: True to size. Size chart on every product page.
Q: How long does shipping take?
A: Orders ship in 2–4 business days. Delivery time varies by location.
Returns & Exchanges Policy
All Surmus products are made in limited quantities with care and attention. Because of this, we do not offer refunds.
We only accept exchanges.
Exchanges are accepted within 7 days of delivery.
- Items must be unworn, unwashed, and in original condition.
- The customer is responsible for return shipping unless we sent the wrong item or it arrived damaged.
To start an exchange, email us at [Surmus347@gmail.com] with:
- Your order number
- Reason for exchange
- Desired new size (if applicable)
We reserve the right to reject exchanges that do not meet the above criteria.
Thank you for supporting independent fashion.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™